Returns + Exchanges

We’re sorry you didn’t love your paws + purpose product!

 

RETURNS

We accept returns on items that are unused and unworn with all tags attached. Items that are damaged or soiled may not be accepted.

• Returns received within 30 days of original ship date will be refunded in full, minus shipping charges
• Returns received within 31-60 days of original ship date will receive a store credit
• We cannot accept returns after 60 days

Please note that shipping costs are non-refundable. Customers are responsible for paying return and exchange shipping costs, unless we sent an incorrect or damaged item, in which case we will provide a complimentary return label.

Refunds are issued to the original form of payment and are processed within 5 business days of receipt of returned merchandise. You will be refunded the purchase amount and any applicable sales tax.

For return instructions, please contact us at info@pawsandpurpose.com.

EXCHANGES

While we don't offer direct exchanges, you can return any new, unused item for a refund and place an order for the new item that you would like instead. 

We donate 10% for every product sold, even if it’s returned!